Novotel Queenstown Lakeside, Queenstown ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Cnr Earl St And Marine Parade, Queenstown, New Zealand, 9197

Novotel Queenstown Lakeside, a 4-star Queenstown hotel, offers contemporary accommodations with stunning lake views and a variety of amenities. Guests can enjoy local cuisine at the Elements Restaurant and unwind at the spa pool after a day of exploring the area.

Rooms & Amenities

The hotel features 273 guest rooms, including modern Novotel Guest Rooms, stunning Lakeview Rooms, and Premium Rooms located on the top floor. Each room offers a private balcony with breathtaking views, flat-screen LCD TV, and tea and coffee making facilities.

Dining & Leisure

Elements Restaurant serves fresh seasonal cuisine and a buffet breakfast with hot and continental options. Guests can also enjoy tapas and beverages at Elements Café & Bar, which features a fireplace and a rose garden courtyard.

Leisure & Services

Leisure options include a spa pool, a fitness center, and concierge services that can organize transfers to nearby ski fields such as Coronet Peak and The Remarkables. The hotel is also just a 1-minute walk from various shops, restaurants, and nightlife.

Business & Transportation

Novotel Queenstown Lakeside offers a meeting room with Wi-Fi access and professional staff for business needs. Nearby transport options include the Stanley Street Bus Hub and Skyline Gondola, providing easy access for guests.

“The hotel is perfectly situated right by the lake, just steps away from charming cafes and vibrant city life.”view full review

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Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 14:00-23:59

until 11 am

Amenities

Private parking is possible on site (reservation might be needed) at NZD 50 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of NZD 37 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

English, German, French, Spanish, Italian, Dutch, Czech, Japanese, Russian

Year renovated:2007

Number of floors:4

Number of rooms:273

Former name

Novotel Gardens

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Mountain view

Coffee machine

Heating

room details

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Guest Room

Max:

3 persons

26 m²

Bed options:

2 Double beds

Mountain view

Heating

Bathtub

room details

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King Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Queenstown1000 ft

Airports

Queenstown (ZQN) 4.9 mi

Te Anau Manapouri (TEU) 110.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

NZD 50 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Ski storage
Elevator
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Skiing
Cycling
Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Board games

Spa & Leisure

Garden area
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cnr Earl St And Marine Parade, Queenstown, New Zealand, 9197

Map view

street view

Cnr Earl St And Marine Parade, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

2700 ft

Zoo

Kiwi and Birdlife Park

2800 ft

Gforce Paragliding Skyline

G Force Paragliding

2500 ft

Cemetery

Queenstown Cemetery

2600 ft

Gallery

ivy box art gallery

2800 ft

Nearby

Garden

Queenstown Garden

500 ft

Square

Queenstown Mall

1200 ft

Lake Wakatipu

1100 ft

Rees Street

William Gilbert Rees Statue

700 ft

Church

St Peter's Anglican Church

300 ft

65 Beach St

Moa Statue

1100 ft

Torpedo 7

Southern Lakes Heliski

1800 ft

19 Marine Parade Williams Cottage

Vesta Design

200 ft

Gallery

Artbay Gallery

300 ft

Amusement & Theme Parks

Fear Factory Queenstown

1400 ft

Gallery

Silver Fern Gallery

300 ft

Amusement & Theme Parks

Shotover Canyon Swing

1500 ft

Gallery

Ivan Clarke Gallery

1000 ft

35 Camp St

Hetties Rock & Crystal Shop

1000 ft

Gallery

Queenstown Arts Centre

1100 ft

Gallery

Central Art Gallery Queenstown-Julia Milley

1100 ft

Shotover &

AJ Hackett Bungy

1400 ft

Lake Hayes

1800 ft

Casinos

SKYCITY Queenstown Casino

1300 ft

Rees St Marine Parade

Queenstown Underwater Observatory

1800 ft

Golf Course

Queenstown Gardens Disc Golf

800 ft

Mall

O'Connells Shopping Centre

900 ft

Store

Four Square Alpine

1200 ft

Queenstown Ferries

1100 ft

Main Town Pier

KJet Queenstown

1100 ft

Restaurants

Fergburger

1300 ft

42 Shotover Street

Elements Restaurant

100 ft

Novotel Queenstown Lakeside Corner Earl Street and Marine Parade

Blue Kanu

500 ft

16 Church St

No.5 Church Lane

300 ft

3-5 Church Lane

Yonder

500 ft

14 Church St

Halo

700 ft

1 Earl Street

The World Bar

400 ft

12 Church Street

@Thai - Thai Cuisine

400 ft

8 Church Street Upstairs

Winnies

900 ft

7-9 The Mall

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

clean

friendly staff

limited dining options

pricey

8.6/10

Great

Rooms

8.6

Location

9.6

Service

9.1

Dining

7.9

Cornelius

United States of America, April 2024

8.8/10

I absolutely loved my stay at this hotel. The location was superb, right along the lake with easy access to all the activities in Queenstown. The rooms were spacious and modern, complete with a comfortable queen bed and a convenient writing desk in front of the TV. The service was top-notch, with the reception and room cleaning staff deserving special praise for their excellent service. The dining experience was delightful, especially with the abundance of fresh fruit juice provided. However, the price for the value offered was slightly on the higher side. Overall, a fantastic stay with just a few minor drawbacks.

Rooms

8.0

The rooms were spacious and modern, perfect for a comfortable stay.

Service

9.0

The service was exceptional, from the efficient reception desk to the attentive room cleaning service.

Location

10.0

The hotel's location on the lakefront was ideal, providing easy access to all the attractions in Queenstown.

Dining

8.0

The dining experience was delightful, especially with the make-your-own juice options.

Facilities

9.0

The hotel offered great facilities, ensuring a comfortable and convenient stay.

John

United Kingdom, April 2024

9.0/10

I absolutely loved my stay here! The hotel offers a great location close to the hills and includes breakfast. The rooms are spacious with 2 queen beds, perfect for a family of four. The only downside was being on the bottom level.

Rooms

9.0

The rooms with views of the hills were comfortable and clean, providing a cozy retreat for our family.

Service

10.0

I must commend the staff for their exceptional service! From the reception desk to the room cleaning service, everyone was so attentive and friendly.

Location

9.0

The hotel's location was ideal, close to everything we needed in Queenstown. It was so convenient and easy to explore the city from here.

Dining

8.0

The dining experience was good, especially with the fresh fruit juice provided. However, it would have been even better if breakfast options were more varied.

Facilities

9.0

The hotel provided excellent facilities, making our stay even more enjoyable. Everything from room service to tours assistance was top-notch.

Robert

United Kingdom, February 2024

9.0/10

I absolutely loved my stay at this hotel! The location was superb, right in the heart of the city centre and with stunning mountain views from my room. The service was top-notch, from the reception desk to room cleaning, and they truly deserve applause for their excellent service. The dining experience was delightful with locally caught fish on the menu, although dining options were limited. The facilities were well-equipped and modern, adding to the overall comfort of my stay.

Rooms

9.0

My room on the fourth level had a double bed and a shower with a beautiful mountain view.

Service

9.0

The staff at the reception desk and booking desk were friendly and efficient, making my stay even more enjoyable.

Location

10.0

The hotel's prime location in the city centre provided easy access to everything, making it a perfect choice for exploring Queenstown.

Dining

8.0

The dining experience was fantastic, especially with the locally caught fish option, although more variety would have been great.

Facilities

9.0

The modern facilities, including room service and valet parking, added convenience to my stay.

clean

limited dining options

Alan

United Kingdom, January 2024

9.0/10

I had a wonderful stay at this hotel. The location is superb with easy access to the lakefront and close to the Queenstown township. The staff provided excellent service at the reception desk and through the room cleaning service. The dining experience was enjoyable, especially with the make-your-own juice option, though not included. The facilities were top-notch maintaining a high standard of cleanliness and comfort.

Rooms

9.0

My room with 2 double beds was spacious and modern, offering a great view of the lakefront.

Service

9.0

I must congratulate the team for their outstanding service at the reception desk and during my booking process.

Location

10.0

The hotel is perfectly situated right in Central Queenstown next to the lake, making it convenient to access restaurants, shops, and bars.

Dining

8.0

The dining experience exceeded my expectations with a good selection of fresh fruit juice and a pleasant atmosphere.

Facilities

9.0

The hotel facilities were well-maintained, providing a luxurious and comfortable atmosphere throughout my stay.

Dan

United Kingdom, December 2023

8.4/10

The hotel offers incredibly comfortable beds and keeps the rooms clean daily, although being on the bottom level had its drawbacks. The service, especially at the reception desk, deserves praise for its excellence. Its location is very close to the center, just across the lake. The dining experience was good with a variety of fresh fruit juices provided. The facilities were satisfactory.

Rooms

8.0

The rooms were kept clean daily, and the beds were incredibly comfortable.

Service

9.0

The service, particularly at the reception desk, was commendable.

Location

9.0

The hotel is conveniently located very close to the center, just across the lake.

Dining

8.0

The dining experience was good with a variety of fresh fruit juices provided.

Facilities

8.0

The facilities met my expectations during the stay.

Philip

United Kingdom, September 2023

8.4/10

I had a wonderful stay at this hotel. The rooms were spotless and cozy, and the staff went above and beyond to provide excellent service. The location was perfect, with stunning alpine views and close proximity to the lake. However, the dining options were a bit limited. Overall, a great value for the money.

Rooms

9.0

I loved my room on the upper floor with a beautiful alpine view. The double bed was super comfy.

Service

9.0

The service at the reception desk and for room cleaning was top-notch. The staff deserves a round of applause for their exceptional service.

Location

9.0

The hotel is right across the lake, offering a picturesque setting. It's also conveniently located near the central garden and shopping area.

Dining

7.0

The dining experience was good, with fresh fruit juice provided. However, I wish there were more options available.

Facilities

8.0

The hotel facilities were great, offering everything I needed for a comfortable stay.

Ray

United Kingdom, September 2023

9.0/10

The hotel is located right on the lake front with stunning mountain views. The rooms with double beds and balconies on levels 2 or 3 are cozy and offer a nice setup with the writing desk in front of the TV. The service from both the reception desk and room cleaning staff was exceptional. The dining experience was delightful with fresh fruit juice provided, and the facilities were top-notch. While the price was a bit on the higher side, the value for money was definitely there.

Rooms

8.0

The rooms with double beds and balconies on levels 2 or 3 were cozy and well-equipped.

Service

9.0

The service from both the reception desk and room cleaning staff was exceptional.

Location

10.0

The hotel is right on the lake front with stunning mountain views, offering a truly picturesque setting.

Dining

9.0

The dining experience was delightful with fresh fruit juice provided.

Facilities

9.0

The facilities were top-notch and added to the overall comfort of the stay.

Stunning views

Higher price

Lou

United States of America, September 2023

9.0/10

My stay at the hotel was a delightful experience overall. The location was superb, right across the lake, providing a stunning view. The service, especially at the reception desk and room cleaning service, was top-notch. However, the dining options were a bit limited, and the price could have been more budget-friendly.

Rooms

9.0

The room with an alpine view was simply breathtaking. Having the writing desk in front of the TV was very convenient. I loved sitting on the balcony enjoying the scenery. The double beds offered a cozy sleep.

Service

9.0

I have to give a big shoutout to the reception desk and the booking desk for their excellent service. They were always friendly and ready to assist with any request.

Location

10.0

The hotel's location right across the lake was unbeatable. It was so convenient to have everything within easy reach.

Dining

8.0

The dining experience was good, with a nice touch of fresh fruit juice provided. However, more variety in hot food items would have been appreciated.

Facilities

9.0

The facilities were modern and well-maintained. The hotel provided all the amenities I needed for a comfortable stay.

Pamela

United Kingdom, July 2023

8.6/10

The hotel exceeded my expectations with its exceptional service, beautiful location, and delicious dining options. The only downside was the limited facilities available.

Rooms

9.0

I was pleasantly surprised when they upgraded me to a room with a larger bed and included pre-arranged amenities. The long hot shower was a real treat, and having breakfast included made my mornings so much easier.

Service

9.0

I have to give a shoutout to the staff at both the reception desk and the booking desk for their excellent service. From check-in to room cleaning, everything was top-notch.

Location

10.0

The hotel's location right by the lake was simply breathtaking. Being so close to the center made exploring the city a breeze.

Dining

8.0

The dining experience was fantastic, especially with the fresh fruit juice provided and the make-your-own juice option. It was a delightful touch to have a coffee machine available.

Facilities

7.0

While the hotel lacked some facilities, the overall experience more than made up for it.

James

United States of America, June 2023

8.2/10

I had a lovely stay at the hotel; the room had cute towel animals and a convenient layout. The service was top-notch with friendly staff. The location was perfect, close to all the action. The dining was good with fresh juice but could use improvement. Overall, a great experience with some minor drawbacks.

Rooms

8.0

I loved the attention to detail with towel animals and a well-organized layout.

Service

9.0

The staff at both the reception and cleaning service were exceptional.

Location

9.0

The hotel's location was ideal, just across the lake and close to the centre of Queenstown.

Dining

7.0

The dining experience was enjoyable with fresh fruit juice provided, but it lacked variety.

Facilities

The hotel offered great facilities that added to the overall comfort of my stay.

Kevin

United Kingdom, June 2023

9.0/10

I had a wonderful experience at this hotel. The room had easy access to the lakefront and was upgraded with pre-arranged amenities, offering stunning views of the hills. The service received at both the reception desk and room cleaning was exceptional. The location was perfect, right in the City Centre with easy access to the lake, making it convenient for exploring. The dining experience was delightful, especially with fresh fruit juice and make-your-own juice options. Overall, a great value for money stay.

Rooms

9.0

My room had easy access to the lakefront and was upgraded with pre-arranged amenities, boasting beautiful views of the hills.

Service

9.0

I must congratulate the staff at the reception desk for their excellent service. Both the reception desk and room cleaning service were top-notch.

Location

10.0

The hotel's location was right in the City Centre with easy access to the lake, offering a prime spot for exploration.

Dining

8.0

The dining experience was fantastic, with a good selection of options including fresh fruit juice and make-your-own juice.