The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Pool
“The spa pool was a good escape; we had it all to ourselves, and the booking process made it feel exclusive.” view full review
Comfortable Stay
“The room size was perfect for us, with a comfortable bed that made it feel like a home away from home.” view full review
Delicious Breakfast
“Breakfast was really good; the staff even managed to serve hot food despite a power outage, which was truly impressive.” view full review
Soothing Bathtub
“Having a bathtub in the room was a fantastic feature; it was perfect for soaking and unwinding after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Cycling
Golf course
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Spa & Leisure
Garden area
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Cnr Earl St And Marine Parade,
Queenstown,
New Zealand,
9197,
Otago
Map view
street view
Cnr Earl St And Marine Parade,
Queenstown,
New Zealand,
9197,
Otago
City landmarks
Cable Car
Skyline Queenstown
810 m
Zoo
Kiwi and Birdlife Park
840 m
Gforce Paragliding Skyline
G Force Paragliding
750 m
Cemetery
Queenstown Cemetery
780 m
Gallery
ivy box art gallery
850 m
Nearby
Garden
Queenstown Garden
140 m
Square
Queenstown Mall
350 m
Lake Wakatipu
310 m
Rees Street
William Gilbert Rees Statue
190 m
Church
St Peter's Anglican Church
90 m
65 Beach St
Moa Statue
310 m
Torpedo 7
Southern Lakes Heliski
520 m
19 Marine Parade Williams Cottage
Vesta Design
50 m
Gallery
Artbay Gallery
90 m
Theme Park
Fear Factory Queenstown
420 m
Gallery
Silver Fern Gallery
70 m
Theme Park
Shotover Canyon Swing
430 m
Gallery
Ivan Clarke Gallery
300 m
35 Camp St
Hetties Rock & Crystal Shop
290 m
Gallery
Queenstown Arts Centre
310 m
Gallery
Central Art Gallery Queenstown-Julia Milley
330 m
Shotover &
AJ Hackett Bungy
410 m
Lake Hayes
520 m
Casino
SKYCITY Queenstown Casino
390 m
Rees St Marine Parade
Queenstown Underwater Observatory
520 m
Golf Course
Queenstown Gardens Disc Golf
240 m
Mall
O'Connells Shopping Centre
270 m
Store
Four Square Alpine
340 m
Queenstown Ferries
330 m
Main Town Pier
KJet Queenstown
320 m
Restaurants
Fergburger
370 m
42 Shotover Street
Elements Restaurant
10 m
Novotel Queenstown Lakeside Corner Earl Street and Marine Parade
Blue Kanu
130 m
16 Church St
No.5 Church Lane
70 m
3-5 Church Lane
Yonder
130 m
14 Church St
Halo
210 m
1 Earl Street
The World Bar
110 m
12 Church Street
@Thai - Thai Cuisine
120 m
8 Church Street Upstairs
Winnies
250 m
7-9 The Mall
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
friendly staff
limited dining options
pricey
8.6/10
Great
Rooms
8.6
Location
9.6
Service
9.1
Dining
7.9
Guest reviews
8.6/10
based on 11 reviews
8.0
8.0/10 based on 2923 reviews
Cornelius
United States,
April
2024
8.8/10
I absolutely loved my stay at this hotel. The location was superb, right along the lake with easy access to all the activities in Queenstown. The rooms were spacious and modern, complete with a comfortable queen bed and a convenient writing desk in front of the TV. The service was top-notch, with the reception and room cleaning staff deserving special praise for their excellent service. The dining experience was delightful, especially with the abundance of fresh fruit juice provided. However, the price for the value offered was slightly on the higher side. Overall, a fantastic stay with just a few minor drawbacks.
Rooms
8.0
The rooms were spacious and modern, perfect for a comfortable stay.
Service
9.0
The service was exceptional, from the efficient reception desk to the attentive room cleaning service.
Location
10.0
The hotel's location on the lakefront was ideal, providing easy access to all the attractions in Queenstown.
Dining
8.0
The dining experience was delightful, especially with the make-your-own juice options.
Facilities
9.0
The hotel offered great facilities, ensuring a comfortable and convenient stay.
John
United Kingdom,
April
2024
9.0/10
I absolutely loved my stay here! The hotel offers a great location close to the hills and includes breakfast. The rooms are spacious with 2 queen beds, perfect for a family of four. The only downside was being on the bottom level.
Rooms
9.0
The rooms with views of the hills were comfortable and clean, providing a cozy retreat for our family.
Service
10.0
I must commend the staff for their exceptional service! From the reception desk to the room cleaning service, everyone was so attentive and friendly.
Location
9.0
The hotel's location was ideal, close to everything we needed in Queenstown. It was so convenient and easy to explore the city from here.
Dining
8.0
The dining experience was good, especially with the fresh fruit juice provided. However, it would have been even better if breakfast options were more varied.
Facilities
9.0
The hotel provided excellent facilities, making our stay even more enjoyable. Everything from room service to tours assistance was top-notch.
Robert
United Kingdom,
February
2024
9.0/10
I absolutely loved my stay at this hotel! The location was superb, right in the heart of the city centre and with stunning mountain views from my room. The service was top-notch, from the reception desk to room cleaning, and they truly deserve applause for their excellent service. The dining experience was delightful with locally caught fish on the menu, although dining options were limited. The facilities were well-equipped and modern, adding to the overall comfort of my stay.
Rooms
9.0
My room on the fourth level had a double bed and a shower with a beautiful mountain view.
Service
9.0
The staff at the reception desk and booking desk were friendly and efficient, making my stay even more enjoyable.
Location
10.0
The hotel's prime location in the city centre provided easy access to everything, making it a perfect choice for exploring Queenstown.
Dining
8.0
The dining experience was fantastic, especially with the locally caught fish option, although more variety would have been great.
Facilities
9.0
The modern facilities, including room service and valet parking, added convenience to my stay.
clean
limited dining options
Alan
United Kingdom,
January
2024
9.0/10
I had a wonderful stay at this hotel. The location is superb with easy access to the lakefront and close to the Queenstown township. The staff provided excellent service at the reception desk and through the room cleaning service. The dining experience was enjoyable, especially with the make-your-own juice option, though not included. The facilities were top-notch maintaining a high standard of cleanliness and comfort.
Rooms
9.0
My room with 2 double beds was spacious and modern, offering a great view of the lakefront.
Service
9.0
I must congratulate the team for their outstanding service at the reception desk and during my booking process.
Location
10.0
The hotel is perfectly situated right in Central Queenstown next to the lake, making it convenient to access restaurants, shops, and bars.
Dining
8.0
The dining experience exceeded my expectations with a good selection of fresh fruit juice and a pleasant atmosphere.
Facilities
9.0
The hotel facilities were well-maintained, providing a luxurious and comfortable atmosphere throughout my stay.
Dan
United Kingdom,
December
2023
8.4/10
The hotel offers incredibly comfortable beds and keeps the rooms clean daily, although being on the bottom level had its drawbacks. The service, especially at the reception desk, deserves praise for its excellence. Its location is very close to the center, just across the lake. The dining experience was good with a variety of fresh fruit juices provided. The facilities were satisfactory.
Rooms
8.0
The rooms were kept clean daily, and the beds were incredibly comfortable.
Service
9.0
The service, particularly at the reception desk, was commendable.
Location
9.0
The hotel is conveniently located very close to the center, just across the lake.
Dining
8.0
The dining experience was good with a variety of fresh fruit juices provided.
Facilities
8.0
The facilities met my expectations during the stay.
Philip
United Kingdom,
September
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were spotless and cozy, and the staff went above and beyond to provide excellent service. The location was perfect, with stunning alpine views and close proximity to the lake. However, the dining options were a bit limited. Overall, a great value for the money.
Rooms
9.0
I loved my room on the upper floor with a beautiful alpine view. The double bed was super comfy.
Service
9.0
The service at the reception desk and for room cleaning was top-notch. The staff deserves a round of applause for their exceptional service.
Location
9.0
The hotel is right across the lake, offering a picturesque setting. It's also conveniently located near the central garden and shopping area.
Dining
7.0
The dining experience was good, with fresh fruit juice provided. However, I wish there were more options available.
Facilities
8.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
Ray
United Kingdom,
September
2023
9.0/10
The hotel is located right on the lake front with stunning mountain views. The rooms with double beds and balconies on levels 2 or 3 are cozy and offer a nice setup with the writing desk in front of the TV. The service from both the reception desk and room cleaning staff was exceptional. The dining experience was delightful with fresh fruit juice provided, and the facilities were top-notch. While the price was a bit on the higher side, the value for money was definitely there.
Rooms
8.0
The rooms with double beds and balconies on levels 2 or 3 were cozy and well-equipped.
Service
9.0
The service from both the reception desk and room cleaning staff was exceptional.
Location
10.0
The hotel is right on the lake front with stunning mountain views, offering a truly picturesque setting.
Dining
9.0
The dining experience was delightful with fresh fruit juice provided.
Facilities
9.0
The facilities were top-notch and added to the overall comfort of the stay.
Stunning views
Higher price
Lou
United States,
September
2023
9.0/10
My stay at the hotel was a delightful experience overall. The location was superb, right across the lake, providing a stunning view. The service, especially at the reception desk and room cleaning service, was top-notch. However, the dining options were a bit limited, and the price could have been more budget-friendly.
Rooms
9.0
The room with an alpine view was simply breathtaking. Having the writing desk in front of the TV was very convenient. I loved sitting on the balcony enjoying the scenery. The double beds offered a cozy sleep.
Service
9.0
I have to give a big shoutout to the reception desk and the booking desk for their excellent service. They were always friendly and ready to assist with any request.
Location
10.0
The hotel's location right across the lake was unbeatable. It was so convenient to have everything within easy reach.
Dining
8.0
The dining experience was good, with a nice touch of fresh fruit juice provided. However, more variety in hot food items would have been appreciated.
Facilities
9.0
The facilities were modern and well-maintained. The hotel provided all the amenities I needed for a comfortable stay.
Pamela
United Kingdom,
July
2023
8.6/10
The hotel exceeded my expectations with its exceptional service, beautiful location, and delicious dining options. The only downside was the limited facilities available.
Rooms
9.0
I was pleasantly surprised when they upgraded me to a room with a larger bed and included pre-arranged amenities. The long hot shower was a real treat, and having breakfast included made my mornings so much easier.
Service
9.0
I have to give a shoutout to the staff at both the reception desk and the booking desk for their excellent service. From check-in to room cleaning, everything was top-notch.
Location
10.0
The hotel's location right by the lake was simply breathtaking. Being so close to the center made exploring the city a breeze.
Dining
8.0
The dining experience was fantastic, especially with the fresh fruit juice provided and the make-your-own juice option. It was a delightful touch to have a coffee machine available.
Facilities
7.0
While the hotel lacked some facilities, the overall experience more than made up for it.
James
United States,
June
2023
8.2/10
I had a lovely stay at the hotel; the room had cute towel animals and a convenient layout. The service was top-notch with friendly staff. The location was perfect, close to all the action. The dining was good with fresh juice but could use improvement. Overall, a great experience with some minor drawbacks.
Rooms
8.0
I loved the attention to detail with towel animals and a well-organized layout.
Service
9.0
The staff at both the reception and cleaning service were exceptional.
Location
9.0
The hotel's location was ideal, just across the lake and close to the centre of Queenstown.
Dining
7.0
The dining experience was enjoyable with fresh fruit juice provided, but it lacked variety.
Facilities
The hotel offered great facilities that added to the overall comfort of my stay.
Kevin
United Kingdom,
June
2023
9.0/10
I had a wonderful experience at this hotel. The room had easy access to the lakefront and was upgraded with pre-arranged amenities, offering stunning views of the hills. The service received at both the reception desk and room cleaning was exceptional. The location was perfect, right in the City Centre with easy access to the lake, making it convenient for exploring. The dining experience was delightful, especially with fresh fruit juice and make-your-own juice options. Overall, a great value for money stay.
Rooms
9.0
My room had easy access to the lakefront and was upgraded with pre-arranged amenities, boasting beautiful views of the hills.
Service
9.0
I must congratulate the staff at the reception desk for their excellent service. Both the reception desk and room cleaning service were top-notch.
Location
10.0
The hotel's location was right in the City Centre with easy access to the lake, offering a prime spot for exploration.
Dining
8.0
The dining experience was fantastic, with a good selection of options including fresh fruit juice and make-your-own juice.
Facilities
9.0
The hotel's facilities were great, providing everything needed for a comfortable stay.
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